Privacy policy

This policy explains how your personal data is collected, used, and protected when using this accommodation booking website in Grenoble.

1) Data collected

When making a reservation or contacting us through this website, the following data may be collected:

  • First and last name
  • Email address
  • Phone number
  • Booking details (dates, number of guests, accommodation)
  • Payment information (processed only by secure third-party providers)

2) Use of data

Your data is used exclusively for:

  • Managing reservations
  • Communication before, during, and after your stay
  • Issuing stay-related documents (confirmation, invoice if requested)
  • Compliance with legal obligations

3) Secure payments

Payments are processed through secure payment providers. This website does not store any banking information.

4) Data sharing

Your data is never sold or used for external marketing purposes. It may only be shared with:

  • Technical service providers required for booking and payment processing
  • Authorities when required by law

5) Data retention

Personal data is retained only for the time necessary to manage the stay and in accordance with applicable legal requirements.

6) Your rights

In accordance with applicable data protection regulations (GDPR), you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion (within legal limits)
  • Request restriction of processing

To exercise your rights or ask questions about your data, please contact us using the details provided in the Contact section.

7) Security

Appropriate technical and organizational measures are implemented to protect your data against unauthorized access, loss, or disclosure.